IT outage temporarily halts British Airways operations

IT outage temporarily halts British Airways operations

We’re sitting on the tarmac in Hamburg… same thing, pilots are grounded until they can get clearance to leave, they need to know how heavy the plane is to calculate take off speed etc… so we’re waiting. @British_Airways

— dRisk (@d__risk) November 18, 2024

Another passenger, who posted on X the same day, said: “BA535 stuck on the ground at Naples. Captain – looking frustrated and embarrassed – came into the cabin to tell us that he cannot contact British Airways.” 

BA535 stuck on the ground at Naples 🇮🇹. Captain – looking frustrated and embarrassed – came into the cabin to tell us that he cannot contact @British_Airways https://t.co/j1vQrOFXFP

— Dr Stephen Asbury MBA (@Stephen_Asbury) November 18, 2024

The issue continued until late into the evening.  

On November 19, 2024, British Airways announced that the problem had been resolved. 

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Publish date : 2024-11-19 08:07:00

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