The lounge experience is now complemented by a serviced coffee house area with coffee and cakes, in addition to the existing food offering, to complete the Austrian culinary experience.
The new lounge offers space for up to 180 guests, and HON Circle members will continue to have an exclusive area within the space with their own service.
Automated access control to a lounge (including an accompanying person) is now being introduced for the first time at Austrian, and the use of a ‘Star Alliance Biometrics Entrance’ will also be possible in the future.
On average, 800 guests visit the lounges in the non-Schengen area every day. Austrian Airlines’ Brand Management & Customer Experience department is responsible for the new lounge concept, and the Viennese architecture and interior design studio Archisphere has been engaged as architects.
Austrian Airlines
Austrian Airlines is Austria’s leading airline with a worldwide route network of more than 100 destinations. With its hub at Vienna Airport, they connect Austria with Europe and the whole world. As Austria’s flag carrier, Austrian Airlines embodies highest service quality and acts responsibly to society and the environment. In order to achieve the global environmental goals, the airline has committed itself to halve its net CO2 emissions by 2030 and to fly carbon-neutrally by 2050. Austrian Airlines’ environmental management has been validated according to the EMAS standard since 2023.
Austrian Airlines is part of the Lufthansa Group, Europe’s largest airline group, and a member of the Star Alliance, the first global group of international airlines.
All images credited to Austrian Airlines
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Publish date : 2024-11-23 11:44:00
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