RADCOM ACE will deliver comprehensive, end-to-end monitoring of Norlys’ network across Denmark, from the radio access network (RAN) to the core. The solution offers vendor-agnostic insights that empower engineers to make informed decisions on network performance and quality. With a unified ‘single pane of glass,’ Norlys can efficiently analyze, monitor, and troubleshoot network issues, ensuring top-tier user experiences.
The RADCOM solution integrates advanced artificial intelligence and machine learning to automate performance monitoring and management. This approach enables faster issue resolution, optimizes engineering resources, and ensures proactive service quality maintenance. The system also enhances customer experiences by integrating seamlessly with other platforms for complaint management and cost reduction. Additionally, its advanced RAN analysis provides real-time insights into RAN performance, enabling accurate identification of user experience issues and ensuring a faithful reflection of subscribers’ experiences.
Benny Eppstein, Chief Executive Officer, RADCOM
We are thrilled to welcome Norlys as a new customer and partner in Denmark. Norlys is renowned for its disruptive and innovative spirit and customer-centric approach to business. As they deploy their new mobile network, our automated assurance solution is designed to give them real-time insights, enabling Norlys to ensure outstanding customer quality. This collaboration aims to strengthen their position as a leading mobile operator in Denmark with the highest network quality.
Daniel Askeroth, Chief Technology Officer, Networks and Infrastructure, Norlys
Following Norlys’ recent acquisition of Telia Denmark, which closed in April 2024, we aim to offer customers in Denmark the best network and most innovative services as we seek to disrupt the mobile marketplace in Denmark. We want to fulfill our commitment to deliver top-quality services on the best network while leveraging the opportunities offered by 5G and beyond and, therefore, have partnered with RADCOM.
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Publish date : 2025-01-14 18:26:00
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